- How many eBooks are in the Kobo database? And how many titles are available for purchase in the US?
- How do I get started buying eBooks?
- Do I need a Kobo device to buy eBooks through Wild Rumpus?
- Can I borrow eBooks from the library with Kobo?
- Are foreign languages like German and Russian supported on the devices?
- What if I already own an earlier generation Kobo eReader? Can I shop for eBooks through your store?
- What about the Google eBooks already in my library or on my device?
- Does Kobo allowing sharing of books between Kobo devices, like Kindle and Nook do?
- Once purchased, if a book is DRM protected, is there a limit to the number of downloads?
- What is Kobo's Read Freely Guarantee?
- Why doesn’t my Kobo come with a charger?
- Help! My Kobo needs repair or troubleshooting
A: Kobo's entire library is available to all customers. They currently have over 3 million eBooks and are constantly updating their library and adding new releases. Newspapers and magazines are also available for purchase in the Kobo Store.
A: Set up your Kobo account at kobobooks.com through a link on our website, or via your Kobo Mini or Glo eReader bought from our store.
Login to kobobooks.com with your new account to browse, search for, and buy eBooks.
Start reading! Download a free Kobo reading App here to read on your smartphone, computer, or tablet. (You can also purchase eBooks through the app. Sign into the app with your new Kobo account and continue to support Wild Rumpus. We sure do appreciate it!)Back to Top
A: No! You do not need a Kobo device to buy eBooks through Wild Rumpus, you just need to set up a Kobo account through our website, here. You can read your Kobo eBooks on any open device, including other eReaders, or enjoy non-Kobo eBooks and library eBooks. For more information on how to use Kobo on other devices check out our information page here. To set up a Kobo account which will support Wild Rumpus, you must set it up through our website. Set one up now here!
A: Yes! You can borrow books from any participating library (such as the Hennepin County Public Library) with Kobo.Back to Top
Q: Are foreign languages like German and Russian supported on the devices?
A: Foreign languages are supported on the Kobo Glo. As of October 2012, the interface can be set to English, French, German, Spanish, Dutch, Japanese, Portuguese (Brazilian and Portugal) and Italian.
A: Yes. You will need to establish a new Kobo account by following the link to Kobo on our website here. Then, when you next use your device, sign out of the old account and sign in using the new account name. You can then search and buy eBooks either through the device or through the web, and continue your much-appreciated support of our store.Back to Top
A: You will continue to be able to access them via your Google account. However, the IndieBound Reader app was designed specifically to interface with Google eBooks and will no longer be supported after January 2013. If desired, you can load your Google eBooks to a new Kobo device using Adobe Digital Editions. Please see this video, produced by Google, for a step-by-step guide to transferring your Google eBooks to your new Kobo eReader.
A: At this time it is not possible for a Kobo customer to lend or share eBooks from their library with another person. The eBooks in your Kobo library are tied directly to your account and password.Back to Top
A: If a file is DRM protected it may be downloaded 6 times in total. This restriction is set forth by the publisher and is the same for all DRM files.
A: With Kobo, your eBooks are your eBooks, so you're free to read them as often as you'd like, wherever you'd like. Sync your eBooks across all your devices without losing your place thanks to Kobo Everywhere.Back to Top
A: Kobos only come with a USB cord which you plug into your computer for charge. Kobos tend to hold their charge very well, often up to 1 month. You are able to buy a Kobo wall charger as an accessory.
A: At this time, Kobo is responsible for most customer care including any troubleshooting issues. Please contact the very resourceful Kobo Help Line directly at firstname.lastname@example.org or 855-202-4098 (8am-12am EST).
More questions and answers, from Kobo, are below.
TOP QUESTIONS FOR SHOPPING
- How do I search for a book or author on the Kobo website?
- How do I keep track of my Kobo store purchases?
- I'd like to create a Kobo Account. Can you take me there now?
- How can I browse the Store through the Kobo website?
- Why can't I find the book I want in the store?
TOP QUESTIONS FOR MANAGING BOOKS
- How do I sync my library?
- How do I get Harry Potter ebooks from Kobo?
- How do I add a PDF to my eReader?
- How do I get back a book I deleted from my Library?
- How can I borrow eBooks form the public Library?
TOP QUESTIONS FOR ACCOUNT SETTINGS
- How can I change my credit card or billing information?
- How do I change my Kobo Account Password?
- How do I create a Kobo Account?
- Help! I forgot my password.
- How do I keep track of my Kobo store purchases?
Questions? Contact the Kobo Help Line directly at email@example.com, or 855-202-4098 (8am - 12am EST)